What are the features of a good supplier?

A good supplier is characterized by reliability and strong communication skills, which are essential for fostering successful procurement and supply chain relationships. Reliability ensures that the supplier can deliver goods and services consistently and on time, which is crucial for maintaining operations and meeting customer demands. If a supplier is unreliable, it can disrupt the entire supply chain, leading to delays and potential losses.

Strong communication skills are equally important, as they facilitate clear dialogue between the supplier and the buyer. Effective communication helps in building trust, resolving issues quickly, and ensuring that both parties understand each other's needs and expectations. This aspect is essential for collaborative problem-solving and for adapting to changes in demand or supply conditions.

While low pricing can be attractive, it should not come at the expense of these two critical features. Similarly, the number of products offered and geographical location are relevant factors, but they do not capture the essential qualities that contribute to a supplier's overall effectiveness in supporting a buyer's objectives.